An IT & engineering studio · Dubai, UAE
We build the software
that runs your business.
Websites, custom platforms, mobile apps, and AI WhatsApp agents — designed, built, and supported by one team in Dubai.
What we do
Everything a modern business runs on — under one roof.
- 01
Web Design & UI/UX
Interfaces people actually understand. Research, wireframes, design systems, and prototypes that survive contact with engineering.
UX ResearchUI Design - 02
Web Development
Marketing sites, portals, and e-commerce on a modern stack. Fast, secure, and easy for your team to run.
Next.jsReact - 03
AI WhatsApp Agents
Always-on agents on WhatsApp Business API that answer, qualify, book, and hand over to a human at exactly the right moment.
WhatsApp APIRAG - 04
AI & Business Automation
Internal copilots, document intelligence, and workflow automation that quietly removes hours of manual work every week.
LLM IntegrationRAG - 05
Mobile App Development
iOS and Android apps built once, shipped properly — with the store submissions, crash reporting, and release process handled.
React NativeSwift - 06
Custom Software & Integrations
ERP, CRM, and internal tools built around how your business actually runs — and connected to everything else you use.
APIsERP/CRM - 07
Cloud & DevOps
AWS and Azure infrastructure, CI/CD pipelines, and monitoring — so releases are boring and outages are rare.
AWSAzure - 08
Managed IT & Support
Day-to-day IT that just works — endpoints, email, backups, and a help desk that answers on the first ring.
Microsoft 365Endpoints
AI WhatsApp agents
Your best salesperson, awake at 3am.
WhatsApp is where your customers actually reply. We build AI agents on the official WhatsApp Business API that answer questions from your own content, qualify leads, take bookings, and hand over to your team with the full conversation attached — in English and Arabic, around the clock.
Lead qualification
Asks the qualifying questions your sales team would, then pushes a scored lead straight into the CRM.
SalesOfficial APIBooking & scheduling
Checks real availability, books the slot, sends the reminder, and handles the reschedule.
OperationsOfficial APIProduct & order support
Answers from your catalogue, price list, and policies — not from a generic model's imagination.
SupportOfficial APIDocument-grounded answers
Retrieval over your PDFs, manuals, and knowledge base, with the source cited on every answer.
RAGOfficial APIHuman handover
Escalates on intent, sentiment, or request — and passes the full transcript to whoever picks it up.
EscalationOfficial APIBroadcast & follow-up
Approved template messages for reminders, renewals, and re-engagement, within WhatsApp policy.
RetentionOfficial API
Live in 2 – 4 weeks
See it answering your questions, not ours.
Send us ten questions your customers actually ask. We'll build a working demo on your own content before you commit to anything.
Selected work
What we've built.
By the numbers
Less rhetoric. More receipts.
service lines under one team
average manual workload automated away
Lighthouse score on every site we ship
AI agent coverage for our clients
Indicative figures based on aggregate client work — exact numbers available on request and per case study.
How we are organised
One engineering team. Three practices.
Web, Mobile & Software
Awra Build
Design and engineering for websites, web platforms, e-commerce, and mobile apps — from first wireframe to production release.
Agents & Automation
Awra AI
AI WhatsApp agents, internal copilots, and workflow automation built on your own data and connected to the systems you already run.
Cloud, DevOps & IT Support
Awra Care
Managed infrastructure, CI/CD, monitoring, and day-to-day IT support with defined response times — so nothing you launch goes unwatched.
How we work
A small senior team, a written scope, and no surprises.
Most software projects don't fail on technology — they fail on unclear scope, silent progress, and a handover that never happens. We run every engagement to fix exactly those three things.
Awralabs is an engineering studio in Dubai. We design and build websites, custom software, mobile apps, and AI agents for businesses that need the work done properly the first time. Every project is scoped in writing, priced before it starts, demoed every two weeks, and handed over with documentation and the code in your own repository.
- 01
Fixed scope, fixed price
You approve a written scope and a number before we start. Changes are quoted, not absorbed and invoiced later.
- 02
Working software every sprint
A clickable staging environment from week two. You see progress rather than status reports.
- 03
You own everything
Code, infrastructure, and accounts live under your name from day one. No lock-in, no hostage licences.
- 04
Support after launch
Defined SLAs, documented systems, and training so your team can run what we built without us.
In their words
Clients say things. We let them do the talking.
"They scoped it honestly, quoted a fixed price, and delivered on the date they gave us. That alone puts them ahead of every agency we've used."
"The WhatsApp agent picked up the enquiries our team was losing overnight. It paid for itself inside the first quarter."
"Our old site took eight seconds to load on mobile. The rebuild loads instantly and our marketing team can finally edit it themselves."
"They pushed back on half of what we asked for and were right about most of it. We got a simpler system and a smaller bill."
"Handover was the best part — documentation, a walkthrough, and our own team able to run it without calling them every week."
"Responsive, technical, and refreshingly direct. They tell you when something is a bad idea."
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Careers
Build the next chapter with us.
We're a small senior team in Dubai, hiring across engineering, AI, design, and infrastructure. If you like shipping real products for real businesses, we'd like to meet you.
- Frontend EngineerDubai · Full-time
- AI EngineerDubai · Full-time
- Backend EngineerDubai · Full-time
- Product Designer (UI/UX)Dubai · Full-time
Find us
Based in Dubai. Delivering across the GCC.
Let's talk
Got a project? Let's scope it properly.
Office
Dubai, United Arab Emirates
Remote-first delivery across the UAE and GCC.